Returns & Exchanges

30-day returns

If you're not satisfied with a ready-made sign, you may return it within 30 days of delivery for a refund or exchange. Items must be unused, in original condition, and in their original packaging.

Custom & made-to-order items

Because they're produced specifically for you, custom signs, personalized products, and made-to-measure items cannot be returned unless they arrive damaged or defective, or we made an error on your order.

Damaged or incorrect items

If your order arrives damaged or isn't what you ordered, contact us within 7 days of delivery with photos. We'll replace it or issue a refund at no cost to you.

How to start a return

1. Email support@signografx.com with your order number and reason for return.
2. We'll send return instructions and, where applicable, a shipping label.
3. Once we receive and inspect the item, we'll process your refund or exchange.

See our Refund Policy for details on how refunds are issued.